Ductless systems fail differently than ducted ones. A blinking indicator light is the unit telling you what's wrong, and a puddle under the indoor head is almost never the head itself. We read the codes and the pressures instead of guessing.
Most mini splits log a fault code and flash it on the indoor unit. That code tells us which circuit to look at — but it doesn't tell us why, and swapping the part the code points at is how people end up paying twice.
We check refrigerant pressures, electrical draw, the condensate path, and the outdoor unit before we replace anything.
Almost always a blocked condensate drain or a failed condensate pump — the water the unit pulls out of the air has nowhere to go, so it backs up and runs down the wall. It's a common call and usually a straightforward fix.
It's a fault code, and the pattern differs by manufacturer. Tell us what it's doing when you call and it gives us a head start, but we still verify it on site rather than replacing parts off a code alone.
We work on all major brands. Ductless systems vary more between manufacturers than ducted ones do, so tell us the brand when you call.
A service call is $120, or $190 after hours. That gets a NATE-certified technician on site to diagnose it properly — we'll tell you what the repair costs before we do it.
Call or text and we'll get a technician out to read it properly.
